Before we can help with the issue, please take a moment to look over the following questions.
- What are you playing on? A mobile device? Desktop? Laptop? Mac or PC?
- What game were you playing?
- What browser are you using
- What did the error say and can you provide a screenshot?
Please contact Customer Service here
with answers to the questions so we can fully help on the issue. The more details we have, the better we are able to assist you!